Returns & Refunds

Find all the information you need regarding our returns and refunds policy. We want to ensure that you are completely satisfied with your purchase from Aussie Girls Offroad. Read below for details on how to return or receive a refund for faulty items.

Refund & Shipping Policy

 

If your purchase arrives damaged or faulty, please contact us at info@aussiegirlsoffroad.com within 7 days of delivery. Make sure to include:

  • Your order number
  • Photo evidence of the issue

Once reviewed, we’ll provide a replacement or a refund if the item is no longer in stock.

 

Please note:

Refunds and exchanges are not available for incorrect sizing or change of mind.

Items must be unused and unworn to qualify for credit or replacement.

Only purchases made directly from Aussie Girls Offroad are eligible for return.

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Shipping Delays & Return-to-Sender

If your order hasn’t arrived within 30 days, contact us at info@aussiegirlsoffroad.com with your order number so we can investigate.

If an item is returned to us due to incorrect address or failure to collect from the post office, a $15 reshipping fee will apply.